OmniOps

OmniOps allows Sitech clients to analyze their support performance and cloud infrastructure costs.

Using OmniOps, clients can view their support ticket queue, track open tickets, monitor cloud billing, and generate reports.

The application also provides detailed analytics on ticket status, priority, initial response, and assignee, giving clients a better understanding of their support experience.

Additionally, OmniOps allows clients to connect their cloud platforms, such as AWS, Google Cloud Platform, Microsoft Azure, or Oracle Cloud Infrastructure, making it easy for them to stay informed, maintain control, and identify unexpected expenses.